If your computer is…
- SLOW in loading programs, ‘thinking’
- FREEZING or not opening programs properly
- displaying POP UPs alerting you of a danger
..you might have a virus or other malicious computer program on you computer (malware).
BUT… Don’t panic yet.
We are more often than not able to clean them off and recover your data.
What is a computer virus?
Computer viruses are contagious just like people colds and flu illnesses. Except you don’t get them from sick commuters catching the bus or the person in the office cubicle next to you but from opening infected email attachments, downloading infected files and inadvertently clicking on malicious links. A USB stick may also transfer data from one computer to another via opening a file saved on it.
Computer viruses can be self-replicating — capable of copying themselves across files or other computers without a user’s consent.
How to you prevent getting them in the first place?
- Install an Antivirus and program.
Saunders IT currently recommend Avast (which has taken over AVG). We actively promote and sell Avast Business Cloudcare Security in 2 year packages which offers even more protection and the most user friendly interface around that allows you to easily target scan a USB stick or one file or even the whole computer. Avast Business Security is not just for business.. and suits heavy home users too. Please talk to us and we can install it for you in person or remotely.
Avast offer a free version for those getting started which you can even download the free version here
**Please note: Rely on Microsoft Defender at your own risk – Microsoft have created the Windows Operating System for a global platform. Their core business is NOT Internet Security and Saunders IT regularly book in machines that have no extra antivirus or malware protection, sometimes with irretrievable data.
- Always download files and programs from the original source site where possible.
For instance, use Avast itself not a third party such as www.somecompany.com/avast. Keep in mind sometimes other sources have only a slight difference in name to the main company and might appear on google before the source site like www.getavastnow.com.
- Visit reputable websites.Get rich quick, as well as some gaming and pornography sites are common offenders for hosting viruses which can wreak havoc on your computer.
- DON’T ever let a stranger such as a telemarketer on your computer even if they say they are from Microsoft or Telstra or any other company you may deal with.
They can install worms and other software to access your banking details and Saunders IT have had customers lose money in this way.
If you do get a virus….
Run your antivirus scan, and malware removal tool if you are able and ensure your files are backed up. SaundersIT have access to a professional range of virus and malware removal tools and may be able to clean your data. Sometimes the operating system files are corrupted and the computer needs to be reformatted. It is always smart to expect viruses are just part of life such as flat car tires and if you keep a list of your software licenses and a back up of your files, the event will be a mere inconvenience rather than a wipe out.